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Quality Policy

Hovertravel recognises that maintaining quality standards in everything we do is key to customer satisfaction. The company is therefore committed to providing a safe service which fulfils the requirements and manages the expectations of our customers in all ways and also meets with any regulatory requirements in relation to its business and the environment.

We are proud to be certified to the ISO 9001 Quality Management Standard, which is independently verified by the British Assessment Bureau.

Our Objectives

  • To maintain the highest levels of safety at all times.
  • To offer the very best experience to our customers.
  • To support and develop the wellbeing of our people.
  • To ensure the company meets its financial obligations.
  • To protect and minimise our impact on the environment.
  • Adhere to all legislative and regulatory requirements.
  • To commit to continual improvement.

Our full quality policy and scope is available upon request, please E-mail