Appreciation E-Voucher Claim Form
As a small way of thanking our loyal customers customers who hold a 6 month, 12 month Season Card or Travel Card 250 can apply for 20 or 40 vouchers that are valid for one single journey and can be transferred to friends & family, or 12 month season ticket holders can add 1 month to the expiry date of your card.
E-Vouchers will be added to your Manage My Booking profile where you can use them to make bookings and check your remaining trips.
Please complete the below form and we'll process your application, once issued you'll receive a confirmation E-mail.
Claims can be made within 14 days before the card's expiry date, or 28 days after expiry date.
- Claims are available to made within 14 days before card expiry date, or 28 days after expiry date, by completing a claim form.
- Only one claim per card will be honoured
- Please allow up to 7 days for claims to be processed.
- Card extension only valid for 12 month season cards, 20 days will be added to expiry of your current season card.
- No claim is permitted by 12 month child season card holders for extra day & apology vouchers. All 12 month child season card holders are permitted to receive one repatriation travel ticket whenever the service is cancelled due to adverse weather, up to a maximum of 10 tickets during the season card validity. These repatriation travel tickets will only be issued by Hovertravel staff during any weather related cancellations and cannot be obtained when the service is operating. Other than these 10 travel tickets, no further travel tickets will be issued for the delay or cancellation of our services during the school year, and the guardian of the child agrees that the issuance of these vouchers is sufficient re-imbursement for any of our services that may be cancelled or delayed by more than 60 minutes during the period of the 12 month season card.
- 20 single vouchers - 6 month season & Travel 250
- 40 vouchers - 12 month season