Services are cancelled due to adverse weather. The next update will be 05.45 tomorrow 09/12/24. Tickets will be accepted on the Wightlink Fast Cat Service. –Please see our Disruption Contingency Plan web page.

Appreciation Vouchers

If you currently hold regular traveller tickets purchased before 3rd May 2023, we offer appreciation vouchers on a selection of tickets as a way of thanking our most regular travellers. The FREE vouchers are valid for one single journey and can be transferred to friends and family. Or alternatively 12 month Season Ticket holders can add 1 month to the expiry date of their Season Ticket.

Vouchers will be added to your MyHover Account where you can use them to make bookings and check your remaining trips. 

To apply for appreciation vouchers please complete our Appreciation Voucher Application Form. We'll process your application, once your vouchers have been issued you'll receive a confirmation E-mail. 

Claims can be made within 14 days before the card's expiry date, or 28 days after expiry date. 

Ticket Type Appreciation Voucher Entitlement
6 Month Season Ticket 20 single flights
12 Month Season Ticket 40 single flights or add 1 month to the expiry date of Season Ticket
Flexi 250 Ticket 20 single flights
6 Month Hover Academic Season Ticket 10 single flights
12 Month Hover Academic Season Ticket 20 single flights

 

Terms & Conditions
  • Claims are available to made within 14 days before card expiry date, or 28 days after expiry date, by completing a application form.
  • Only one claim per card will be honoured.
  • Please allow up to 7 days for claims to be processed.
  • Card extension only valid for 12 month season cards, 20 days will be added to expiry of your current season card.
  • No claim is permitted by 12 month child season card holders for extra day & apology vouchers. All 12 month child season card holders are permitted to receive one repatriation travel ticket whenever the service is cancelled due to adverse weather, up to a maximum of 10 tickets during the season card validity. These repatriation travel tickets will only be issued by Hovertravel staff during any weather related cancellations and cannot be obtained when the service is operating. Other than these 10 travel tickets, no further travel tickets will be issued for the delay or cancellation of our services during the school year, and the guardian of the child agrees that the issuance of these vouchers is sufficient re-imbursement for any of our services that may be cancelled or delayed by more than 60 minutes during the period of the 12 month season card.
  • 20 vouchers - 6 month Season Ticket, 6 month Hover Academic and Flexi 250 Ticket
  • 40 vouchers - 12 month Season Ticket
  • 10 vouchers - 6 month Hover Academic Season Ticket
  • All vouchers will be e-tickets issued via MyHover Account