Smiles and grins were very much in evidence at Hovertravel today, despite the squally rain showers and occasionally chilly breeze. The 2019 Isle of Wight Festival opened its gates and as usual Hovertravel was full of festival goers keen to get their weekend started.
Loretta Lale, Head of Commercial at Hovertravel, adds: “From 6am this morning we have had a warm welcome ready at our Southsea terminal and we have been operating full craft and keeping to timetable throughout the day. Once again our staff have done great work in handling exceptionally large quantities of luggage as the festival visitors continue to bring all their provisions with them. Best of all, there has been a great atmosphere of anticipation for a fun weekend and we have kept all our customers smiling.”
The Isle of Wight Festival began with a series of Festivals between 1968 and 1970, widely acknowledged as Europe’s equivalent of Woodstock. This year’s event, which runs from 13-16 June, includes Noel Gallagher’s Flying Birds, George Ezra, Biffy Clyro and Fatboy Slim.
A team of volunteer litter-pickers from Hovertravel were mucking in today to help rid Ryde beach of rubbish, making this their third consecutive month of beach cleans.
Hovertravel’s HoverGreen approach is a staff-led initiative which identifies ways in which the business can use its resources to help the local environment. One of the first suggestions from the teams was to ask for volunteers for a monthly beach clean.
HoverGreen Ambassador at Hovertravel, Chris Davis explains: “The beach is such a lovely scenic location and we found we made a difference in just over an hour. Bringing people together from across the 85 staff in the business meant involving people from both terminals and across all departments. We even had staff come in on their day off. It was so satisfying to know that our efforts are improving the environment for both residents and visitors.”
The latest beach clean collected some of the biggest items so far – with a car tyre and a random piece of glass fibre being retrieved from the shore just along from our Ryde terminal. The team also found also nappies, tea bags and a random silicon-filled pouch alongside the usual sweet wrappers and cans.
Hovertravel is ready to help commuters and regular customers during the forthcoming Isle of Wight Festival weekend with priority boarding and dedicated queuing lanes within the terminals.
Loretta Lale, Head of Commercial at Hovertravel, explains: “We appreciate that many people rely on us to fly across the Solent for work and hospital appointments, or going on holiday to cruise ports and airports and our highly successful priority boarding system will be operating as normal during the busy Festival period. This avoids any unnecessary delays for our commuters and local residents as we fast-track these passengers to the priority boarding area at the front of the queue and on to the next available departure.
At the same time, we are taking advantage of our fast crossing times and flexible operation to add extra crossings to accommodate the increased demand from festival-goers.”
Hovertravel is operating a booked craft service for all customers including visitors to the festival and this process has proven to be very successful in previous years. Priority boarding means that festival queues are kept to a minimum, regular customers get to their booked seats first and ensures the quickest turnaround for the craft.
Flying across the Solent at up to 50 knots on the world’s only year-round commercial passenger hovercraft service is THE way to get to the Isle of Wight Festival. These awesome machines have carried everything from letters to lion cubs and pigeons to poodles.
Travelling to the festival probably means you are going to be packing significant quantities of drink, so the team at Hovertravel has provided a few tips to get the most out of your hovercraft flight.
1. No drinking on board
If you are carrying a drink – finish it, bin it or it will be taken from you to be disposed.
2. No drunks allowed onboard
You may have started to get into the festival spirit early but if you are too drunk, the pilot and crew are legally allowed to stop you travelling.
3. Pack sensibly
Although you are likely to be carrying 10x your own body weight in beer, the Hovertravel crew will help to ensure the safe transit of your luggage, even if it means disassembling your sack truck.
4. Pack responsibly
Hovertravel is unable to accept any dangerous goods on our hovercraft and, yes, this includes gas canisters in camping equipment.
5. Forget your passport
Contrary to urban myth you do not need your passport to travel to the Isle of Wight.
Hovertravel offers ten-minute crossings from Southsea, Portsmouth to Ryde on the Isle of Wight every thirty minutes. For more details visit www.hovertravel.co.uk
Hovertravel is helping everyone to enjoy the full day on Saturday 8th June when Southsea Common hosts the first ever Portsmouth Revival Festival by running an extra late service at 22:30.
Loretta Lale, Head of Commercial at Hovertravel, explains: “We have been supporting the D-DAY 75 anniversary events throughout the week and we will be running one extra late service from Southsea on Saturday 8th June at 22:30 to allow people who want to enjoy the full 15 minute fireworks display starting at 22:00.”
The Portsmouth Revival will be a weekend of entertainment and activities for all the family featuring music and dancing from the 1940s, arena displays, military and vintage vehicles, vintage fairground rides, a 1940s vintage market, and archive and war film screenings. There will also be a Red Arrows flypast at some point during the afternoon.
Then the evening starts with the Sunset Concert for Heroes, a 1940s themed concert featuring the Portsmouth Military Wives Choir, the D-Day Darlings, and the Royal Marines Association Concert Band all performing on the main stage at Southsea Common. This is a free and un-ticketed event which starts 19:30 and finishes at 22:00.
Finally, on Saturday there will be a D-Day 75 themed firework display on Saturday 8 June at 10pm, supported by Gunwharf Quays. The fireworks will be lit from barges moored off Southsea seafront, making Southsea Common the perfect place to watch the display and conclude Saturday's entertainment.
Enterprise is expanding its Enterprise Car Club operation on the Isle of Wight by adding two new vehicles to an all-new location based at Hovertravel’s terminal in Ryde.
The move means that business, leisure and residential travellers visiting the Island can quickly pick up a car the minute they step off the hovercraft – at any time of the day or night - and get on the road straight away.
With vehicles parked just a few seconds’ walk from where the hovercraft lands, the Enterprise Car Club service is both very convenient and can help those visiting the Island to save money. This is because the combined cost of using the hovercraft and picking up an Enterprise Car Club vehicle on the Island can cost less than bringing a vehicle to the Island for the day on the car ferry or relying on Isle of Wight taxi services. The service is therefore especially appealing to the many SMEs who travel between the Island and mainland and are looking for more cost-effective travel choices.
What’s more, Enterprise Car Club members will receive an extra 20% off travel with Hovertravel, as well as £10 driving credit and annual membership for just £10 – reduced from £60*. Enterprise Car Club is planning to add vehicles to Hovertravel’s terminal in Southsea later this year allowing those travelling from the Island to also continue their journey seamlessly the other side.
Paul Smith, Enterprise Rent-A-Car General Manager for South Central England, said: “The Isle of Wight is a location where the benefits of Enterprise Car Club really come into their own, allowing people to cross the Solent and have a car waiting the other side – while avoiding the notoriously high costs of taking a vehicle to or from the Island.
“Due to this, the service has proved really popular with Islanders and visitors alike since we launched in East Cowes and Newport in 2017 and as a result, we are expanding to cover more of the Island’s transport hubs. The increased presence of Enterprise Car Club vehicles at the island’s sea terminals also means that fewer visitors need to bring their cars over, reducing vehicle congestion on the Island.”
Neil Chapman, Managing Director of Hovertravel, said, “We fully support Enterprise Car Club’s decision to locate vehicles at the Hovertravel terminal in Ryde. Car clubs are an excellent solution for the ‘last mile’ of a journey, when you’ve come off the hovercraft and you’re trying to get to a business meeting or a friend’s house. It means you can jump in a car when you need to, pay only for what you use, and rest assured that you’re driving away in a low-emission vehicle that is perfect for the job. I regularly use Enterprise Car Club and I’ve been very impressed with how easy it is to use.”
Enterprise Car Club membership is available to anyone 19 years or older and costs from £7 per month or £60 per year. Vehicles are available from £4.95 per hour including VAT and 21p per mile.
Enterprise Car Club uses the latest website and mobile technology to deliver a convenient and user-friendly process for people to apply for membership and then book vehicles. A new driver qualification process also allows applicants to simply upload a ‘selfie’, a picture of their driving licence and to register their payment details to qualify for membership.
Hovertravel will be running to timetable for all the D-DAY75 commemorative events next week, with the exception of just two cancelled services and four slightly amended services on Wednesday 5th June.
Loretta Lale, Head of Commercial at Hovertravel, explains: “We appreciate that the Isle of Wight will wish to pay their respects at the commemorative events in Portsmouth and we offer the fastest and closest ferry route across the Solent to Southsea Common, where the majority of events will be taking place.”
In honour of their service, Hovertravel will be boarding veterans first, followed by any serving military personnel and then all other customers for the duration of these events. Pilots will be marking the occasion with special announcements and there will be additional staff in and outside Hovertravel terminals for any customers who might require extra assistance.
Out of the timetabled 70 services on Wednesday, the 11:45 ex Ryde and 12:00 ex Southsea will not run, whilst the 11:15 ex Ryde and 11:30 ex Southsea will both run ten minutes earlier at 11:05 and 11:20 respectively. Finally, the 12:15 ex Ryde and 12:30 ex Southsea will run ten minutes later at 12:25 and 12:40 respectively.
Loretta adds: “On Wednesday afternoon, with two flypasts and the goodbye to the MV Boudicca and then all through to Sunday, the events on Southsea Common are going to be very popular and we will be able to add in extra services as demand dictates.
We have already added an extra service on Saturday 9th June at 22:30 to make sure that customers can enjoy the 15-minute fireworks display on the common which will start at 22:00. Additionally, with several kilometres of bunting strung throughout our terminals and free flags for people to wave, Hovertravel is saying thank you to our D-DAY heroes.”
As well as offering a 75% discount to veterans for the D-Day 75 events Hovertravel is offering 75 free tickets for veterans to travel to the commemorative events. Island residents with Hovertravel Blue cards can use their June 50% discount for these times and 2 adults plus up to 3 children can travel for £30 with the Off Peak family ticket. All details and terms & conditions of each of these offers can be found at the Hovertravel website.
Hovertravel ran three completely full pleasure trips from Lee-on-Solent, at the slipway opposite the Hovercraft Museum, over the recent Bank Holiday weekend.
Loretta Lale, Head of Commercial at Hovertravel, says: “Our pleasure trip programme is very successful and with three sold-out trips over this past weekend, demand is booming. Taking our hovercraft to Lee-on-Solent is a treat for us because that is very close to Stokes Bay from where our original service used to run, and we are also giving customers the chance to experience the world’s only year-round commercial passenger hovercraft. We have seen how this experience appeals to people of all ages, looking to enjoy a unique activity.”
The pleasure trips are a 20-minute demonstration of the capabilities of the hovercraft including exercises which show off the amazing manoeuvrability of these 12000TD craft, all accompanied by expert commentary from the pilot. At the end of the pleasure trips customers can meet the pilot and learn what it is like to fly a hovercraft, with its two engines developing up to 2,158 hp and enabling a top speed of 50 knots. There is also the opportunity to look around the craft, seeing how the lightweight aluminium structure has been precision engineered for comfort and aerodynamic efficiency.
Loretta adds: “Our hovercraft are a marvel of British engineering, operating at high speed across one of the busiest stretches of water in the world so we give our customers the chance to chat to our pilots and see where they work by allowing access to the normally closed cockpit.”
Hovertravel has pleasure trips planned on 22 June, 10 August and 15 September from Lee-on-Solent with options to travel from Ryde. To book please call on 01983 717700 or email email@example.com.
As the world’s only year-round, scheduled commercial passenger hovercraft service, Hovertravel offers an experience unlike any other ferry company and to celebrate this uniqueness, they are providing stickers and certificates to first-time customers this half-term.
Loretta Lale, head of commercial at Hovertravel explains:” We know that, whether you have travelled halfway around the globe or live just ten minutes from our terminal, a hovercraft flight is an exciting experience. We are acknowledging this excitement for our first-time users by providing a fun sticker and an official certificate as a memento.
We are delighted that so far we have had excellent feedback from first-time users of all ages – with mums, dads, grandparents and even great grandparents all keen to proudly wear their stickers.”
Hovertravel’s round sticker shows an illustration of the hovercraft emblazoned with British union flag and surrounded by the text ‘I flew on 12000TD hovercraft today with Hovertravel’.
The certificate also states that the holder has flown on a 12000 TD hovercraft with Hovertravel and is an excellent reminder of the customer’s first flight.
Loretta add: “Customers have told us that our certificates are being framed and displayed for visiting friends and families to see. People choose to fly with us with many reasons and we wanted to celebrate our unique experience with our first-time customers.”
Hovertravel is making it even easier to have a fun family day out by offering free travel for children on all their Summer 2019 excursions to Lee-on-Solent.
Loretta Lale, Head of Commercial at Hovertravel, explains: “We appreciate it can be hard to find things to do with the kids during summer, so we have introduced this new offer aimed at any parents who are looking for a different day trip. The flight to Lee-on-Solent is a quick 15-minute journey and free stickers and certificates make the hovercraft experience even better.”
Once at Lee-on-Solent you can walk across the road to the world’s only hovercraft museum which is celebrating 60 years of hovercraft this year. Their collection includes four hovercraft craft listed on the National Historic Ships’ Register and the hovercraft which featured in the James Bond film ‘Die Another Day’.
There are several coastal walks from the landing point at Lee-on-Solent, with the most scenic traveling east to Stokes Bay providing wide open views across the Solent. Once there you can play adventure golf at the pirate-themed Solent Spring 12 hole, 36 par crazy golf course or keep to a nautical theme with a visit to the Diving Museum, the Submarine Museum or the Museum of Naval Firepower.
This offer is only available for travel from Ryde, for children up to the age of 15 years, on the following dates: 26th & 27th May, 22nd June, 10th August and 15th September 2019. Free child tickets must be booked at the same time as the adult ticket and there is a maximum of two free child tickets per full paying adult. To book, please call 01983 717700 or email firstname.lastname@example.org.
Hovertravel is adding two extra services from Southsea, early in the morning on Sunday 12 May, to help walkers get across to the Isle of Wight in time to start Walk the Wight.
Loretta Lale, head of commercial at Hovertravel, explains: “Our normal Sunday timetable starts from Southsea at 0900 but the team’s dedication and commitment towards our customers, and the Walk the Wight event itself, means that we can run two extra services much earlier.”
Now in its 29th year, Mountbatten’s unique and world-famous walk annually attracts thousands of people to walk across the beautiful Isle of Wight countryside to raise money in support of Islanders facing death, dying and bereavement. With the recommended start time of before 8am for the full walk from Bembridge, Hovertravel’s early services will help transport mainland walkers across the Solent in plenty of time for their marathon-sized stroll.
The extra services will depart at 0615 and 0715 from Hovertravel’s Southsea terminal. To book a seat on one of these additional services, tickets can be purchased online at www.hovertravel.co.uk or at both terminals.
Hovertravel’s HoverCare initiative, which promotes better access for all, has launched a new discounted range of fares for all NHS and primary care workers who wish to commute across the Solent.
Loretta Lale, head of commercial at Hovertravel, explains: “We have listened to the local community about the requirement for discounted ticket prices for NHS workers. We want to ensure Hovertravel is the first choice of travel for NHS staff who need to travel to and from the Isle of Wight at short notice, and also to assist the NHS Trust with its recruitment drive.”
As well as a significant 20% reduction on the standard day return price, there are also discounts for NHS staff who wish to buy unlimited travel cards ranging from 1 to 12 months or flexible travel cards ranging from 10 to 250 journeys.
Proof of NHS employment must be shown at the time of purchase and all customers will be given a HoverCare card which can be shown when requested in the terminals.
For more details about Hovertravel’s NHS fare click here
Scout Ambassador and actor, Warwick Davis, spent Saturday with 66 scouts chosen from each of the 23 scout troupes on the Isle of Wight.
Warwick was invited to the Isle of Wight by Lady Grylls and visited Hovertravel’s Ryde terminal to meet with the scouts, and to go on board a hovercraft to learn how they work. He also met Imogen Baden Powell, great niece of Robert Baden Powell who founded the Scouting movement over 100 years ago.
Following an introductory chat with the scouts in the terminal, Warwick posed for photographs in front of a hovercraft with the scouts and guests and presented a bravery award to scout Dylan Reeves.
Warwick and the scouts then had a talk from pilot Jock, toured the hovercraft on the pad and were able to look inside the engines, and sit in the cockpit.
Loretta Lale, head of commercial at Hovertravel, added: “This special Scouts visit marks the start of our relationship with the Scouts Association. Today (Saturday) we are launching our discounted travel for all Scouts, Beavers and Cub groups and offering their volunteers a discount too. We are also proud to be able to say that this visit helps the Scouts gain their Air Activities – Flight Badge.”
Readers of UK newspaper The Guardian have submitted their tips for the best public transport rides in the world and Hovertravel is featured as the second tip.
Loretta Lale, Head of Commercial at Hovertravel, says: “We know from our customers that the love and affection for Hovertravel reaches around the world and we are very proud to be featured in a list of such iconic public transport rides. With a journey time of under ten minutes we are certainly not a lengthy experience, but we do work hard to make every minute with us enjoyable.”
The tip from Guardian reader Matthew highlights the speed of the hovercraft and the exciting moment when the craft transitions from land to water, before skimming across the Solent at speeds of up 45 knots, just 1.5 metres above the waves.
There are nine other readers tips featured in the article, ranging from cable cars in Columbia to water buses in Venice – see the complete list here: https://www.theguardian.com/travel/2019/apr/25/10-best-worlds-public-transport-rides-readers-travel-tips
Hovertravel recently operated a charter for the Worshipful the Mayor of Gosport, Councillor Diane Furlong, from the slipway opposite the Hovercraft Museum at Lee-On-Solent. Guests came from across Hampshire to enjoy the unique experience of a private hovercraft charter.
Hovertravel’s regular excursions to Lee-On-Solent have recently made hovercraft a more regular sight for Gosport residents, harking back to the very early days of the company when a seasonal service operated from Stokes Bay to the Isle of Wight.
After arriving on a vintage bus, the Mayor’s guests were welcomed onboard Island Flyer with a short introduction from Hovertravel’s managing director Neil Chapman and a briefing from the pilot, Captain Jock on what to expect during the trip. The hovercraft then departed to demonstrate its manoeuvrability with some 360-degree spins and high-speed turns followed by a deflation and reflation of its skirt, all accompanied by expert commentary from the cockpit.
On the return to Lee-on-Solent, the passengers disembarked and walked across the road to The Hovercraft Museum where they had some refreshments whilst learning about the history of these British invented amphibious vehicles.
Hovertravel has published its 2019 Travel & Attractions guide. Produced as a pocket-sized brochure, this guide contains all the information a visitor using Hovertravel might need.
Loretta Lale, head of commercial at Hovertravel, says: “We regularly consult with our passengers about the type of information they need, and customers tell us that a single pocket-sized guide is what they like. Our 2019 Travel & Attractions brochure includes details of our fares, our combination deals with attractions and other transport plus information about our HoverCare facilities and an easy to use map for reference.”
Additionally, there are some top tips to help customers get the most from their Hovertravel experience, details of forthcoming events across the Solent region and information about Hovertravel’s excursion programme to Lee on Solent. The guide covers attractions and offers for passengers travelling both to and from the Isle of Wight, promoting the best of the Island and Portsmouth.
The 2019 brochure is available now from both terminals and will be distributed nationally via Hovertravel’s network of commercial partners.
Hovertravel staff started their beach clean initiative this week, with a team of seven staff working their way along the shore from the Ryde Hoverport to Ryde Beach.
Julie Horrocks, head of ground operations at Hovertravel, explains: “Following discussions with our teams and having identified a strong commitment to be more involved in keeping the local environment free of waste, including plastic, Hovertravel will be conducting a series of beach cleans throughout the summer.”
Equipped with litter pickers, eco-plastic waste bags and safety gloves, the beach cleaners spread out to search along the shore line for litter. A wide variety of waste was collected including the usual cans, water bottles, crisp packets and a large amount of unidentifiable plastic shards. The team also found frisbees, tennis balls and several lengths of wire and cabling.
Julie adds: “Keeping the seashore clean and collecting rubbish is one way in which Hovertravel can help the local community. Many of the items we found could easily cause injury to people at the beach or damage to boats on the water. We also recognise that with the popularity of the sandy beaches next door to us, we will need to make this a regular activity and we are actively exploring ways to reduce our own waste too.”
Hovertravel welcomed Ryde Inshore Rescue’s mascot Rescue Ronnie to their Ryde terminal today. Go Orange Day is a national event held locally for independent lifeboat units which do not operate under the RNLI. This event is designed to raise the profile of the independent lifeboats country wide while raising vital funds for this much needed local unit.
Everyone at Hovertravel from cashiers to crew and from pilots to product development supported the day to raise awareness of the Independent Lifeboats and the work they do.
Throughout the UK there are around sixty lifeboat units that are not run by the RNLI and every year their volunteer crews respond to pager callouts in an identical way to the RNLI crews. Training is to the same high standard and all rescue craft must adhere to the same strict code as the RNLI. The Independent Units’ hope is that by all celebrating on the same day, they can highlight the number and contribution of non-RNLI units around the country.
Loretta Lale, Head of Commercial at Hovertravel says: “Hovertravel is a long-time supporter of Ryde Inshore Rescue and we have participated in Go Orange Day for many years. By having Rescue Ronnie in our terminal, we are helping to spread awareness of this essential service amongst our younger customers.”
Hovertravel is giving 75 free tickets to Isle of Wight Veterans so they can travel to the DDAY75 events in Southsea between 5th – 9th June and offering a massive 75% discount for all veterans when travelling during the same period from either Ryde or Portsmouth.
In June, Portsmouth will be the focal point for reflection on the events of 1944. Veterans, military personnel and civilians will commemorate those lost and celebrate the achievements of the operation that sailed from Portsmouth 75 years ago. The events will create a momentous occasion to celebrate peace, liberty and reconciliation and they will be focussed on Southsea Common.
Neil Chapman, managing director of Hovertravel, explains: “Hovertravel has always supported the serving and retired Armed Forces and for this very special anniversary we wanted to say a huge thank you to those veterans who wish to experience the commemorative events in Southsea and on the Isle of Wight. Being the closest ferry port to Southsea Common and by far the quickest way to cross the Solent makes Hovertravel the most convenient choice for Island veterans.”
Hovertravel will be allocating the free 75 tickets on a first-come first-served basis and Island veterans can apply in the following ways:
• email: email@example.com entering DD75 free Tickets’ in the subject header
• Joint request from a Veterans association – on behalf of members
• Message Hovertravel on Facebook or Twitter @hovertravelltd
• Call 01983 717700 requesting tickets.
Please note: All ID must be confirmed at the booking process and presented at the Boarding Gate when travelling.
Hovertravel operates services from every thirty minutes early morning to late evening with an average crossing time of less than ten minutes. Booking and full details of the DDAY75 discount are available here
As part of World Autism Awareness Week and for World Autism Awareness Day itself, Hovertravel is holding a special open day on Tuesday 2nd April when visitors will be able to meet the staff, crew and pilots of Hovertravel, whilst being hosted by the HoverCare team.
Recent specific additions to the HoverCare facilities have been the introduction of a safe haven in both terminals and the opportunity to borrow ear defenders during the Hovertravel experience.
This ‘try before you fly’ approach has been designed to help customers get the best insight for any future visits and Hovertravel is encouraging visitors to bring their friends and family along too, to try out the hovercraft and learn about the HoverCare services.
Loretta Lale, Head of Commercial at Hovertravel, adds: “We recognise that we are still evolving our HoverCare services and events such as this give us the chance to better understand the needs of those on the autistic spectrum whilst giving our visitors a behind the scenes tour of our hovercraft, with the opportunity to ask whatever questions they wish. Our Try Before You Fly events are open to anyone whom might want to chat to us about accessibility. “
As well as discovering how simple it is to use the hovercraft for travel between Portsmouth and the Isle of Wight, all visitors will be given a free ticket for two people and be issued with a HoverCare card.
The hovercraft will be open for all visitors interested in learning more about our accessibility at Southsea 1100-1230 and as space is limited, please register each person attending here:
Hovertravel’s successful user group (HUG) is evolving from a small panel of customers meeting three times per year to an hourly discussion on Twitter held every month and open to all Hovertravel users.
“The HUG started in 2010 and has been very effective in giving us the opportunity to listen and learn from our customers,” explains Julie Horrocks, Hovertravel’s Head of Operations, “The success of the user group has attracted requests from a wide variety of different customers and stakeholders who want to provide their input so we are creating a HUGhour on Twitter to increase participation.”
The HUGhour meetings will be conducted on a dedicated HUG Twitter account (@hovertravelHUG) and aim to be a forum for Hovertravel to receive recommendations for improvements to products and services suggested by users and in turn provide users with regular updates on Hovertravel’s performance.
The dates for the HUG Twitter meetings are:
• 27th March 1pm
• 24th April 1pm
• 29th May 1pm
Julie continues: “If you use Hovertravel and you want to be involved in a constructive dialogue to help make our service better for all customers, we welcome your input.”
For more details about the HUG meetings on Twitter please click here
Last Sunday Hovertravel showed its gratitude to the volunteers who make up the Shaping Portsmouth Ambassadors programme with an extra-special hovercraft experience.
Neil Chapman, managing director of Hovertravel, explained: “The Ambassadors at Shaping Portsmouth give their time for free to engage with the local community and businesses, to drive passion for the city. Their energy and enthusiasm are making a real difference across the city and beyond. Hovertravel wanted to say thank you by inviting them onboard a private charter for some fun on the Solent.”
Starting with an inshore fly-by of Fort Monckton and Fort Gilkicker, the guests were treated to demonstration of the extreme manoeuvrability of the hovercraft with 360 degree spins and then sped on at over 40 knots to fly round No Man’s Fort and Spitbank Fort before returning to Southsea. With the pilots providing an expert commentary during the flight and hosting an informal question and answer session after landing at Southsea, the visitors were given an in-depth insight to Hovertravel’s operation and had the chance to take a selfie with the world’s only year-round commercial hovercraft service.
Shaping Portsmouth Ambassadors are volunteers who live, study or work in the city and want to do something to help their local community and wider City. Ambassadors are invited to regular meetings at a variety of interesting places around the city for an update on the Ambassador project and be kept informed of new developments in the city. If you would like to become a Portsmouth Ambassador, you can find details here.
Hovertravel can organise private charters for groups, associations, clubs or parties. If you would like to find out more about the Hovercraft experience please visit the website here.
This week Hovertravel joined in the celebration of apprentices with a variety of activities for National Apprenticeship Week (NAW 2019). National Apprenticeship Week is coordinated by the National Apprenticeship Service and is designed to celebrate apprenticeships and the positive impact they have on individuals, businesses and the wider economy.
Hovertravel attended the apprenticeship open day at Havant & South Downs College, taking a team which included one of their current apprentices, a duty manager and the head of operations. This team was able to explain how the apprentice scheme works and the students were able to ask questions of current apprentice.
Shaping Portsmouth is showcasing some of the amazing apprentices in the Portsmouth area with a series of video interviews, designed to reveal exactly what goes on in the daily life of an apprentice. Hovertravel Apprentice Handling Agent Jess was invited to be part of the series and her video will be available here.
93% of those who complete the apprenticeship programme are now place in full time employment with Hovertravel. The company continues to see the value of this program, not only from a reduction in recruitment costs, but in the passion so many of these individuals have brought to our business as well as allowing us the extra manpower to offer additional services to our customers to improve the customer experience.
Hovertravel's apprentices have had several notable successes including running a program of newly introduced excursion trips to the Hovercraft Museum, celebrating the very British invention of the Hovercraft but also creating a business case for a product that continues to grow today. The apprentices have also been deeply involved in initiatives such as HoverCare which is helping to make cross-Solent travel easier for all customers.
Hovertravel is a unique business which offers development opportunities for its apprentices that benefit the company and, just as importantly, provide excellent experience to advance the individuals’ future career aspirations, either at Hovertravel or elsewhere.
Hovertravel is supporting Disabled Access Day 2019 by opening their doors to offer a unique opportunity. On Saturday 16 March 2019 visitors will be able to meet the staff, crew and pilots of Hovertravel, whilst being hosted by their HoverCare Ambassadors.
This ‘try before you fly’ approach has been designed to help customers get the best insight for any future visits and Hovertravel is encouraging visitors to bring their friends and family along too, to try out the hovercraft access and learn about their HoverCare services.
Loretta Lale, Head of Commercial at Hovertravel, adds: “The hovercraft will be open for visitors at both Ryde on the Isle of Wight & Southsea in Portsmouth. It is also a great opportunity to share your experiences with our staff so we can further enhance our services, ensuring we are helping all to travel more easily.”
The hovercraft will be open for visitors as follows; at Ryde from 1000 to 1130 and at Southsea 1200-1330.
As well as discovering how simple it is to use the hovercraft for travel between Portsmouth and the Isle of Wight, all visitors will be given a free ticket for two people and be issued with a HoverCare card.
Hovertravel welcomed visitors to their Time for a Cuppa Pop-up Café at their Ryde Terminal to raise awareness and funds as part of the tenth anniversary of this worthy initiative. They raised a fantastic £200 for more families across the Isle of Wight to access the unique and specialist help of an Admiral Nurse.
Loretta Lale, Head of Commercial at Hovertravel, says: “We must thank Tesco Extra, French Franks and Grace's Bakery who donated very popular cakes and to 1st Brading Scouts for helping make this event possible.
We also say huge congratulations to Dementia UK for reaching its 10th year of Time for a Cuppa. To be able to bake until we dropped for such a fantastic cause was amazing and we hope that the money raised will help more families access the lifeline that Admiral Nurses bring.”
Admiral Nurses provide the specialist dementia support that families need. When things get challenging or difficult, they work alongside families affected by dementia, giving them one-to-one support, expert guidance and practical solutions, helping families face dementia with more confidence and less fear.
Dementia UK is on target to have 300 Admiral Nurses by 2020 working out in the community as well as in care homes, hospitals, hospices and on the Admiral Nurse Dementia Helpline.
To celebrate the arrival of their new vehicle and the success of the appeal, the charity hosted a thank-you event for all supporters, including Hovertravel, at the charity’s support centre in Lugley Street, Newport.
Grant funding has enabled Wessex Cancer Trust to buy a new Daisy Bus – which has funding secured into 2020 – thanks to incredible fundraising efforts of individuals, groups and businesses on the Island.
Barry Ronaldi, from the Wessex Cancer Trust, said: “For us as a charity, we are so proud to be helping residents of the Island. It means patients now don’t have to worry if the bus will arrive. We must say a big thanks to everyone who has supported – especially the Isle of Wight Freemasons, Hovertravel and the Lions Club. We are very grateful for all of the support receive – it is vital.”
The Island’s Freemasons and the IW Prostate Cancer Support Group raised thousands towards the appeal, alongside Hovertravel, which has donated 10% of its ticket fares from patients travelling across the water.
Neil Chapman, Managing Director of Hovertravel, said: “We are proud to be supporting such a vital link for Island cancer patients. We are always looking to make travelling across the Solent as easy as possible.”
Wessex Cancer Trust’s CEO, Cait Allen, said: “Being able to purchase a new minibus will help reduce our ongoing costs significantly while also providing a more comfortable experience for patients travelling to the mainland for treatment. We have much to celebrate and we’d love everyone that has supported the appeal to join us next Wednesday so we can say thank you in person.”
To maintain the future of the service for years to come, the charity is planning to host a dedicated Daisy Day annually.
You can have the world’s only scheduled passenger hovercraft service as part of your wedding. Hovertravel has a range of options from group discounts on its timetabled operation to a full private charter.
“Using a hovercraft as part of your big day is a great way to add something unique to your wedding,” says Loretta Lale, Head of Commercial at Hovertravel, “our hovercraft are so different and everyone loves the thrill of travelling across the water on a cushion of air.”
Hovertravel speeds across the water at up to 45 knots and glides effortlessly on to land, creating an unforgettable experience for up to 78 passengers per craft. With the short ten-minute crossing time from Southsea to Ryde you could even consider getting married in Portsmouth and having a reception on the Isle of Wight! Or choose the hovercraft to start your honeymoon on the Island.
For an added touch of exclusivity, you can book your own private charter which can depart and arrive at our existing hover ports in Southsea and Ryde, as well as other locations on request including Lee on Solent and selected Isle of Wight beaches. Imagine having complete use of a hovercraft just for your guests and landing on a sandy beach! Or maybe arrange to have your speeches delivered floating in the middle of the Solent.
Loretta adds: “When you charter our hovercraft, you get a full complement of crew and a pilot. We can help you design your own itinerary, which can include the opportunity to hover around the Solent for sightseeing as well as whisking your wedding guests to your reception.”
Please email firstname.lastname@example.org to discuss your requirements.
Hovertravel committed to 15 hours of pedalling as their latest fund-raising initiative for Dementia UK Isle of Wight Admiral Nurses. Starting at 0615 in the morning and running continuously during Hovertravel’s hours of operation until 2115, pilots, engineers, crew members, cashiers, duty managers, alongside members of the finance, HR and commercial departments all cycled for charity.
During the morning Mr Alf Holman, 95, of the Briars Care Home in Sandown jumped on the bike and showed everyone how it was done!
Loretta Lale, Head of Commercial at Hovertravel, explains,” We want to be fully involved with our chosen charity for 2019 and all the team love to participate in this type of fund-raising activity. By holding a continuous cyclethon in our terminal we are spreading the message about Admiral Nurses to our customers and putting our commitment on show.”
Hovertravel is raising these funds to support the provision of Admiral Nurses on the Isle of Wight and raise awareness of these specialist professionals who provide support, expert guidance and practical solutions.
By placing the charity’s branding in key marketing locations such as terminal screens, craft screens and as advertising banners in customer emails, Hovertravel will promote this worthy cause to their passengers, who have always proved to be generous in their support for local charities.