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HoverCare & Concessionary Travel Scheme

HoverCare... Helping you travel with ease

Hovercare is a free service for any passengers requiring assistance with their travel whether they have reduced mobility requirements or just need a little extra help with their journey. We offer HoverCare cards to customer to help us identify needs of travel and to identify customers who are entitled to special fares.  Our full HoverCare product range is available to patients travelling for appointments, visitors to patients and NHS professionals.

 

 

Our aspiration is to offer the very best service to all our passengers. Our experienced staff are there to ensure your journey is comfortable and safe.  

We work closely with our industry partners, including and not limited to the MCA (Maritime and Coastguard Agency) to ensure that we meet our obligations, but at Hovertravel our staff aspire to exceed these and ensure all can travel with ease.  In addition we work with local and national advisor groups & charities to ensure we keep abreast of the wishes and obligations of our customers and we always welcome your feedback to allow us to further improve our services.

 

View Accessibility Guide

 

HoverCare customers benefit from priority assistance, to ensure you receive this we advise customers to contact us on info@hovertravel.com or 01983 717700 at least 48 hours in advance of your travel, to ensure we can provide the best possible assistance and care for your journey. that you arrive at our terminal at least 15 minutes before you intended departure time and make yourself known to our staff.  

HoverCare Card

Our HoverCare card is available for use so customers can receive any extra assistance they may need without even having to ask. It lets our staff know about any special requirements customer may have with their journey.

Customers may request a HoverCare card which will indicate whether they require help with luggage, are a lip reader, whether they need to be seated, or would like help boarding the hovercraft. The HoverCare card can also, if the customer wishes, show that the holder has reduced mobility, autism, dementia, reduced vision or impaired hearing.

Additionally, Hovertravel offers a HoverCare product range with concessionary fares and special fares for patients travelling for appointments, visitors to patients, and NHS Professionals fares, click here for more information.

To Apply:

Simply come into our terminal with your NHS number/Letter/Id and we'll set up your card.

 

Concessionary Fares
  • Concessionary Fares
  • NHS Patient & Visitor Fares
  • NHS Professionals Fare
  • West Sussex Cancer Trust
  Concession Adult (16yrs+) Concession Child
Single £13.30 £6.70

Period Return

(Valid for 90 days)

£24.10 £12.20
Day Return £16.50 £8.80

 

  • Concessionary fares are available for students with a valid NUS card, seniors aged 60 years+ & persons with reduced mobility with valid proof.  Valid proof for reduced persons can be found by clicking here.
  • Not applicable for Blue Card Holders.

 

NHS Patient Fares

Price (Adult or Child)

Hovercare NHS Day Return

(Wessex Cancer Trust Daisy Bus included)

£10.30

NHS Patient Return

(Includes Hoverbus)

 £10.30

Through ticket to St.Mary's Hospital with Stagecoach buses

£12.65

Through ticket to Queen Alexandra Hospital with Stagecoach

£13.90

NHS Patient Single

£7.00

1 Month HoverCare Patient Season Card

£130.00

3 Month HoverCare Patient Season Card

£295.00

10 Travelcard HoverCare Patient

£55.00

20 Travelcard HoverCare Patient

£100.00 

40 Travelcard Hovercare Patient

£165.00

 

NHS Visitor to Patient Fares Adult Child
NHS Visitor Day Return £16.00 £8.30
Earl Mountbatten Hospice Visitor £16.00 £8.30

 

Terms & Conditions:

  • Patient fares are eligible for in, out & radiotherapy patients on production of appointment letter of card for hospital only.
  • Patient fares available for the patient + 1 (carer, friend, family, etc) therefore £10.30 per person.
  • Patient fares are only available to purchase on the date of appointment only
  • To obtain visitor fares, the passenger must show a letter from the hospital they are visiting as proof. 
  • Visitor fares can only be purchased on the day of travel and on the date shown the hospital written letter. 
  • Patient fares include free travel on the Hoverbus - simply show your ticket to the Hoverbus driver to receive free travel
  • The scheme cannot be used in conjunction with any other offer or promotion and is not available to account customers
  • Tickets cannot be purchased online
  • Hovertravel & Local PCT and NHS trusts will audit applications to guard against fraudulent use
  • Customers found misusing discounted tickets will incur a surcharge to the equivalent standard return fare and will be excluded from purchasing tickets under the scheme in future.
  • Hovertravel reserves the right to review fares periodically and amend or withdraw this scheme at any time without prior notice.
  • Travel is subject to availability and standard terms and conditions apply
  •                

NHS Professional Fare

These discounted fares are designed for NHS & Primary Care professionals who require travel across the Solent for working purposes.

 

NHS Professional Fare Type Price (Adult)
Day Return (incl for Support Staff) £19.20
10 Travelcard NHS Professional £67.95
20 Travelcard NHSProfessional £119.70
100 Travelcard NHS Professional £486.00
250 Travelcard NHS Professional £945.00
1 Month NHS Professional Season Card £188.00
3 Month NHS Professional Season Card

£449.10

6 Month NHS Professional Season Card

£895.50

12 Month Professional Season Card

£1566.00

12 Month Professional Season Card by DD

£1620.00

Terms & Conditions:

  • Day Return discount is only available on the day of travel from Ryde or Southsea Terminals
  • NHS Staff Key card must be shown at the time of purchase for Day Returns.
  • Discount cannot not used in conjunction with any other offer or promotion and is not available to account customers
  • Proof of NHS employment must be shown at the time of purchase.
  • The above Travelcards & Season Cards are for the exclusive use of the person named on the card.
  • A photograph will need to be assigned to every travel/season card. Hovertravel can take your photo in the terminal.

 

Download our NHS Professionals Season card application form here

Download our NHS Professionals Season card application form here