*Services are operating on time. This app will not be operating after 29th February. Please see our latest Duty Manager Update for more details*

Our Performance

OTP
(On Time Performance)

Reliability

82.77%

of our services were on time
December 2023

80.07%

of our services operated
December 2023

81.53%

of our services were on time
12 month rolling average

92.78%

of our services operated
12 month rolling average

Our OTP can be affected by several external factors, and although every effort is made to keep to time, some of these variables are out of our control. The weather throughout December impacted our OTP and reliability with several services cancelled due to adverse conditions. We operated an extra late charter for Portsmouth FC supporters on 11th December.

Our Online Review Ratings

Here are our current ratings posted by our customers on four influential independent websites:

Euan's Guide Logo

4.2/5

4.6/5

4.5/5

4.7/5