Our services are operating on time. From 30/11/21 you must wear a face covering and remember to book your tickets online.

Booking HoverCare Assistance

HoverCare customers can benefit from priority assistance, to ensure you receive this we advise customers to contact us at least 48 hours in advance of your travel;

Alternatively please e-mail or phone our customer care team who will happily assist. 

To ensure we can provide the best possible assistance and care for your journey. please arrive at our terminal at least 15 minutes before you intended departure time and make yourself known to our staff. 

View Accessibility Guide

Terminal Facilities
  • Wheelchair Accessible terminal
  • Ramp for boarding & disembarking of the Hovercraft
  • Accessible counters
  • Priority boarding upon request & for Wessex Cancer Trust patients
  • Hearing Loops in both terminals
  • Accessible Toilets in both terminals
  • Helpful staff - Please just ask
  • Safe haven/quiet zone waiting area
  • HoverCare seating in terminals & on board the Hovercraft
  • Noise reductions aids - ear defenders & ear plug
  • HoverCare Card - show for assistance & discounts
  • All Hovertravel staff participate in mandatory Hovercare training

HoverCare Card

Our HoverCare card is available for use so customers can receive any extra assistance they may need without even having to ask. It lets our staff know about any special requirements customer may have with their journey.


Customers may request a HoverCare card which will indicate whether they require help with luggage, are a lip reader, whether they need to be seated, or would like help boarding the hovercraft. The HoverCare card can also, if the customer wishes, show that the holder has reduced mobility, autism, dementia, reduced vision or impaired hearing.

To Apply:

Simply come into our terminal with your NHS number/Letter/Id and we'll set up your card.


 

HoverCare Journey


 

Our HoverCare Partners