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Privacy Policy

Please find below the Privacy Policy operated by Hovertravel Limited (company registration number 00830401) whose registered office is at The Beehive, Beehive Ring Road, Gatwick, West Sussex RH6 0PA ("Hovertravel"). Hovertravel treats the handling of personal data seriously. The Privacy Policy below details how Hovertravel will treat your personal data after it has been collected by Hovertravel. Hovertravel assures that it will only use your data as specified here and for its legitimate business reasons.

Collection and use of data

  1. Unless otherwise provided in the Privacy Policy or the Terms of Use, Hovertravel will not sell, rent or trade your personal information to third parties for marketing purposes without your express written consent.  Hovertravel will only pass your data to other third parties in accordance with this Privacy Policy, the Terms of Use and the Booking Terms and Conditions, or if required to do so by law.  Hovertravel may disclose your data to certain permitted third parties, such as third party service providers, Hovertravel’s own professional advisers who are bound by confidentiality codes and when Hovertravel is legally obliged to disclose your data.
  2. Hovertravel can obtain personal data from you (including your name, postal address, telephone number, email and your credit/debit card details in order to make payment and confirm the booking) from a number of different sources:
    1. When you search for or request details on services or travel arrangements from the Website, or if you supply us with your details when discussing matters over the telephone to us, or if you submit a request for details to be provided to you by mail or email.
    2. When you complete and submit a booking on the Website or by telephoning Hovertravel, together with any applicable methods of payment.
    3. Via your individual IP location. This is a function of the Website that enables Hovertravel to return details of travel arrangements and/or services that you have requested, and in order for Hovertravel to diagnose problems with its server and to administer the Website.
  3. Hovertravel needs your name, address and/or email address so that it can send out information to you and advise you of special offers and promotions it thinks may be of interest to you.  Hovertravel also requires this information about you, and others included in your group, in order to complete bookings made with it for your travel arrangements and/or services.
  4. In order to complete your booking, Hovertravel will also need to collect information about you, and others included in your group, which may need to be passed to third parties (eg, providers of travel services, etc) for the purposes of booking your travel arrangements and/or services.  This may involve the transfer of information outside the European Economic Area (“EEA”) and by providing Hovertravel with this information you provide your consent (and the consent of those included in your group) to transfer such information out of the EEA.  The information collected may include, but is not exclusively limited to, details such as your name, your address, your email address and telephone number (if Hovertravel needs to contact you about your booking urgently), and the same details of those in your party.
  5. You have the right to ask Hovertravel not to process your personal data for marketing purposes.  You also have the right to access information held about you by Hovertravel.  Your right to access can be exercised in accordance with the Data Protection Act 1998, as amended from time to time, and any access request may be subject to a fee of £10 to meet Hovertravel’s costs in providing you with details on the personal data we hold about you.
  6. Hovertravel may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us to improve our site and to deliver a better and more personalised service. They enable us:
    1. To estimate our audience size and usage pattern.
    2. To store information about your preferences, and so allow us to customise our site according to your individual interests.
    3. To speed up your searches.
    4. To recognise you when you return to our site. 

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.

This website uses Cookies in the following way:

Cookie NamePurposeDuration
HVTCOOKIESOPTIN Identify those accepting policy 2 years
__utma Google analytics - anonymous stats 2 years
__utmb Google analytics - anonymous stats 2 years
__utmc Google analytics - anonymous stats 2 years
__utmz Google analytics - anonymous stats 2 years

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Hovertravel operates in accordance with the Data Protection Act 1998, and any amendments thereto.

By disclosing your personal information via the Website, over the telephone or via email or post you consent to the collection, storage and processing of your personal information by Hovertravel in the manner set out in this Privacy Policy, the Disclaimer and Terms of Use and the Booking Terms and Conditions. 

'Unsubscribe' Policy
You may at any time unsubscribe to receiving information from Hovertravel by sending an email to info@hovertavel.com.

Change/Modify Details
If you change your contact details, please send an email with your new details to info@hovertravel.com.

If you have any questions or concerns about the information Hovertravel holds about you, you may email Hovertravel at info@hovertravel.com.  Alternatively, you may write to Hovertravel at Hovertravel Limited, Quay Road, Ryde, Isle of Wight PO33 2HB.

 About Your Privacy

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Hovertravel Ltd Company registered in England, UK. Company Registration 830401. VAT Registration 107-3428-91. Hovertravel Registered Trade Mark number 2614882 and Hovertravel logo registered trade mark number 2630390. Registered Office: The Beehive, City Place, Beehive Ring Road, Gatwick Airport, West Sussex, RH6 0PA.

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