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Disruption Claim Form (November 2016)

Further to the Technical Cancellations Compensation policy and in order to thank you or your continued custom and support during our periods of disruptions in 2016, we have introduced a new Frequent Traveller compensation on card renewals.

This compensation is available to all Season and Travel card holders listed below, with an active travel card dated anytime between 1st October - 1st December 2016.  When you renew your season or travel card you will receive either 1 week free travel or 2 week free travel as detailed below.

1 Week free travel is available for the below card holders:

  • Adult & Child Travel Card 100 (14 single trips)
  • Adult Travel Card 250 (14 single trips)
  • Adult & Child 3 Month Season Card (7 days)
  • Adult 6 Month Season Card (7 days)
  • Triple Term Season Card (7 days)
  • Term Card (7 days)


2 Weeks free travel is available for the below card holders:

  • Adult & Child 12 Month Season Card (14 days)

Upon renewal of your season or travel card, please complete the Disruption Claim Form, then please bring the completed form to Ryde Terminal or alternatively complete the interactive version and email to info@hovertravel.com.  We will confirm the relevant extension to your card within 14 days.

Please click here to download a copy of our Disruption Claim Form, or fill in and submit the form below.


Disruption Claim Form
Frequent traveller card free extension for renewals November 2016
Ticket Type (please tick)
/ /
Terms and Conditions
Available for season/travel card holders with a valid season/travel card active anytime between 1st October – 1st December 2016. 1 claim available per person. Voucher must be handed in to Hovertravel terminals upon renewal of season/travel card. Free travel will be added to the expiry date of new season/travel card.
As an anti-spam measure, if you see a box to the left, please click in it to prove you are a not a robot.
Thank you for your application form. We will contact you within 14 days to notify you that you travel has been validated.

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Hovertravel Ltd Company registered in England, UK. Company Registration 830401. VAT Registration 107-3428-91. Hovertravel Registered Trade Mark number 2614882 and Hovertravel logo registered trade mark number 2630390. Registered Office: The Beehive, City Place, Beehive Ring Road, Gatwick Airport, West Sussex, RH6 0PA.

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